Fix it.
Everyday tech, working again.
Slow laptops, Wi-Fi that drops, stubborn printers, account issues, and streaming problems. We listen first, then troubleshoot remotely or in your home.
Remote help from $39
Get Tech HelpSupport • Setup • Safety • Learning
Your family’s
tech team.
Technology changes. You don’t have to figure it out alone. Get patient, plain-language help remotely, over the phone, or right at your door.
Launching in Hampton Roads, Virginia · Remote help available
The NEWdTECH promise
No judgment. Just real help.
- We explain before making changes
- Your privacy comes first
- You approve additional charges
- We teach, not just fix
Tech support for real life
Whatever’s next,
we’ll work through it.
From your child’s first computer to your parent’s first smartphone. One team, every generation.
Set it up.
A fresh start, without the headache.
Computers, phones, tablets, routers, smart TVs, gaming systems, and smart-home devices. Every setup includes a personalized walkthrough.
Setup services from $79
Book a SetupLearn it.
More confidence. At your pace.
One-on-one lessons in photos, email, video calls, apps, online safety, and everyday digital skills. Ask for larger text, written instructions, or a slower walkthrough.
Personal lessons $59/hour · 90 minutes $79
Book a Tech LessonProtect it.
Not sure? Don’t click.
Scam Shield helps you recognize warning signs in suspicious emails, texts, websites, and pop-ups. Learn practical habits for passwords and safer browsing.
Quick Check $15 · Safety Session $59
Ask About Scam ShieldScam Shield provides education and guidance, not fraud investigation, financial recovery, or a guarantee that a communication is safe.
NEWdTECH Junior & Generations
Small discoveries.
Lifelong digital confidence.
Age-appropriate learning for ages 5–15, from keyboard skills to AI literacy and online safety. Or learn together through grandparent + grandchild sessions and family workshops.
Junior session $59 · Sibling session $89, up to 3 children
Parent or guardian authorization required. Educational sessions are not childcare.
Ask about family learningA checkup for your tech.
Tech Check reviews devices, Wi-Fi, backups, security settings, and family digital safety. Leave with a prioritized Tech Health Report.
Schedule a Tech Check · $149 →Buy what fits your life.
BuyRight offers independent device recommendations based on your needs, budget, and what you already own.
Shopping consultation · $39 / 30 min →Clear prices. Ongoing care.
Help once. Or a team to turn to.
One-time support
- Remote Quick FixUp to 30 minutes
- From $39
- Remote Tech SupportUp to 60 minutes
- From $69
- In-Home Tech SupportFirst 60 minutes included
- From $99
Additional time may be billed in 30-minute increments. Location, availability, and travel fees may vary. Additional charges should be approved before work begins.
For households of up to five
NEWdTECH Family
$39/month
2 Remote Quick Fixes monthly, reasonable-use Scam Shield checks, BuyRight quick questions, priority booking, and a Family Tech Profile. Plus 15% off qualifying in-home labor and Tech Check, and an annual Family Technology Review.
Ask about joiningNEWdTECH Care
$19/month
For an individual: 1 Remote Quick Fix monthly, Scam Shield checks, BuyRight quick questions, priority booking, a Family Tech Profile, and 10% off qualifying in-home labor.
NEWdTECH Family Assist
$29/month
A trusted place for a parent, grandparent, or loved one to turn. Ask about remote support, safety checks, priority help, and authorized family contacts. The person receiving help controls what information is shared.
Choose an available service
Select a service below to see details and book.
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A little reassurance
Questions are always welcome.
Do I need to know what’s wrong?
Not at all. Tell us what’s happening in your own words. We’ll help determine which service makes sense.
Will you need my passwords?
You should enter your own passwords whenever practical. We explain before accessing your devices and don’t request unnecessary sensitive credentials.
Do you repair cracked screens?
Advanced physical repairs, including certain screen repairs, liquid damage, and microsoldering, may not be offered. We’ll be clear when a problem is outside our expertise.
What happens after a visit?
After qualifying services, you receive a simple summary of what we did, helpful next steps, and recommendations. We also check back after qualifying services.
Your next step can be simple
You don’t have to
figure it out alone.
Something stopped working? Bought something new? Just have a question? Start with your family’s tech team.